Frequently Asked Questions
How long does shipping take?
For domestic orders, it will normally take 3 to 7 business days.
Do you accept bitcoin?
We most certainly accept Bitcoin. You will see an option to pay with bitcoin under the payment section at the final step of the checkout process.
Do you accept cryptocurrencies other than bitcoin?
No. We are a bitcoin company. It is our mission to see bitcoin adopted globally.
What are my shipping costs?
Shipping costs depend on the weight of your items, the service you select, and your shipping location. You can always add the items to your cart and see your shipping costs.
Do you ship to my country?
Hard Money Apparel currently only ships to the Continental United States and Canada.
How Do I Send A Return or Exchange An Item?
Please note that at this time we will only accept requests for refunds or exchanges for incorrect deliveries, damaged products or manufacturing errors. If your product falls into any of these three categories, you have up to 21-days after receiving the item to request an exchange or refund.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@hardmoneyapparel.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@hardmoneyapparel.com.
I ordered a product and now it's on sale. Will you refund me the difference?
On occasion we put some items on sale, or have a sitewide sale. Unfortunately, we cannot refund you for the difference in price on sale items.
My Coupon Code Isn't Working.
Our coupon codes cannot be used on sale items (unless otherwise noted). Some codes require a minimum purchase, and most codes are limited to one use per customer. Some codes are found on third party websites and are not valid or are not created by Hard Money Apparel. If your code is still not working, you can always contact us to see what the issue is.
I have a question about a size on an apparel item.
You can find the size chart on any product page. Remember we offer 100% guarantee & free returns if there is a defect on quality or incorrect sizing.
An item is out of stock on the website, when will it be available?
When an item goes out of stock on our website we typically replenish it as fast as we can. We want to sell more of them just as much as you want to buy one. Usually we are just waiting on the manufacturer to get more in stock.
Can I call and place my order?
At this time, all orders need to be placed online so we can focus on making new designs & shipping. Please place your order online.
Do you have a storefront?
We are online only.
I want to join Hard Money Apparel’s newsletter, update my email, or unsubscribe.
Joining Hard Money Apparel’s newsletter is simple. Just enter your email in the "Join Our Email List" section located at the bottom of most pages. Unsubscribing is just as simple, just click the link inside your next email and you will be removed from our list.